How can we help?
Email us and a real person will reply, usually within one business day.
Common questions
How do I cancel or change my subscription?
Subscriptions are managed by Apple. On your iPhone open Settings › your name › Subscriptions › Better You, or in the app go to Profile › Manage subscription. Deleting the app or your account does not cancel a subscription.
I bought a plan but it isn’t showing.
Open Profile › Membership, then Restore purchases at the bottom of the plans screen, while signed in to the same Apple ID. You won’t be charged again.
How do I connect Apple Health or Apple Watch?
Go to Profile › Apple Health & Apple Watch and tap Connect. Better You only reads data, and Apple Health data is never sent to AI services. You can turn access off in Settings › Health › Data Access & Devices › Better You.
How do I delete my account and data?
In the app: Profile › Danger zone › Delete my account. This permanently removes your account and data from our servers. If you can’t sign in, email us from the address on your account and we’ll delete it for you.
Is Better You medical advice?
No. Better You gives general fitness and nutrition guidance. Talk to a qualified professional before making health decisions.